Privacy

The places you ask about

• Exact request locations are never stored. A forecast for a point is computed and returned, and the point is not saved with it.
• Our server logs keep coordinates rounded to 0.1° (about 10 km), to find faults and abuse, and never your API key.
• Locate me on the map asks your browser for your position once and sends it to get the forecast for that point, under the same rules.
• As for any website, your IP address reaches our servers. We use it to limit how fast the map and the API can be called, and for nothing else.

If you have an account

We keep what is needed to run your key and your plan:

• your email address and how you sign in;
• your plan, its allowance and this month’s call count;
• a hash of your API key, never the key itself;
• your answer to “What are you building?”, if you gave one;
• for paid plans, the payment provider’s references for you and your subscription, the subscription’s status and dates, and whether we have sent this month’s usage emails.

We use these only to provide the service, to send the emails it needs (such as usage alerts at 80 % and 100 % of your allowance) and to answer you. We do not sell them or share them for marketing.

If you subscribe to Rain over Europe

We keep your email address, when you signed up and confirmed, when you unsubscribed, and which editions we sent you. We use it only to send the monthly digest. Nobody is subscribed without clicking the link in our confirmation email. The digest carries no tracking (no pixels, no tracked links), and every edition has a one-click unsubscribe. An address that never confirms gets no other email.

Who helps us run the service

A few companies process data on our behalf, each only for its task:

• Hosting: our servers and our database.
• Network: carries traffic to the site and the API, caches map tiles, and runs the invisible bot check on the map.
• Sign-in: accounts and sign-in, including your email address.
• Payment: your card, billing address and tax number. We never see card details.
• Email: sends our emails.

Pages also load fonts from a font service, and the map loads its code and its base map from public map services. Like any web request, these show your IP address to those services. No other third-party code runs on the site.

Cookies and your browser

No tracking or analytics cookies. Signing in to the dashboard uses our sign-in provider’s cookies, and the map’s bot check may set its own. Your browser also keeps a few preferences in its own storage, such as your theme and the map’s last view; they never leave your device.

Your data, your choice

Delete your account from your dashboard at any time. Your key is revoked at once, any subscription is cancelled, and your email address and sign-up answer are erased. A bare record of the account and its call counts stays, without them, so that a month’s free allowance cannot be claimed twice. Payment records are kept for as long as tax law requires.

You can also ask us by email to see, correct or delete what we hold about you; we answer within 2 working days. If you are not satisfied, you can complain to your local data protection authority.

Contact: [email protected].