Terms of service

1. Who we are

“We” in these terms means Nimbo Weather; “you” means the person or company using it. You can reach us at [email protected].

2. The service

Nimbo Weather is a rain nowcast for most of Europe: a forecast of rain for the next three hours, made from European weather radar, offered as a website with a live map, an API for point forecasts, and map tiles. The coverage page says where it applies and where it does not.

The service is provided on a best-effort basis. It depends on radar data from third parties, which can stop without notice; when it does, the forecast is not updated, and the API says so (see the API docs). We do not promise any level of availability or accuracy. Our measured accuracy is published on the scoreboard.

3. Accounts and keys

• You need an account to get an API key. Give a real email address; it is how we reach you about your account and the service.
• Keep your key private. You are responsible for calls made with it. If it leaks, regenerate it in your dashboard.
• One account per person or company. Do not use several accounts or keys to get past a plan’s allowance.

4. Plans

• Free: 20,000 calls a month, for any use including commercial use, with attribution (section 6). Calls stop at the allowance until the month ends.
• Beta: €9 a month for 250,000 calls a month. The price is locked for 12 months from your first payment. Calls continue up to 10 % past the allowance, then stop until the month ends. Attribution to Nimbo is optional. Support by email.
• A point forecast counts as one call. A map tile drawn by our server counts as one call; tiles served from our cache and the latest tile redirect are not counted.
• There is no overage billing. You are never charged for calls beyond your plan.

5. Payment, cancellation and refunds

• Paid plans are billed monthly in advance, in euros, through our payment provider. We never see your card details.
• 14-day refund: within 14 days of a payment, ask for a refund at [email protected] and you get it in full, with no questions asked.
• You can cancel at any time from your dashboard. The plan runs to the end of the month already paid and is not renewed. Months already paid are not refunded after the 14 days.
• If a payment fails and is not settled after the payment provider’s retries, the subscription ends and the account returns to the Free plan.

6. Attribution

On the Free plan, wherever you show Nimbo data, show “Rain forecast: Nimbo Weather” with a link to this website. On every plan, also show the credit given in the attribution field of each API answer: the licence of the radar data requires it.

7. Acceptable use

You may build anything with the API and the tiles, within your plan, except:

• automated use of the website or the map, as set out at the top of these terms;
• getting around the allowances, rate limits or keys, or sharing a key so that others can do so;
• loading the service in a way meant to slow it or take it down;
• anything unlawful, or presenting Nimbo data as an official weather warning.

We may suspend a key that breaks these rules. Where we can, we will write to you first and give you a chance to fix the problem.

8. Testing and publishing results

You may test Nimbo against any other forecast or observation, and publish your method and your results.

9. The data

The forecasts, map tiles and summaries you receive are made by Nimbo. You may store, process and show them in your own service, within your plan and with the attribution in section 6.

10. Changes to the service and to these terms

The API follows the version policy in the API docs: v1 fields are not renamed or removed without 6 months’ notice by email. If we change these terms in a way that matters to you, we will email account holders before the change takes effect. If you do not accept the change, you can cancel; a change does not end the 12-month price lock of the Beta plan.

11. Liability

The forecast is a forecast: it will sometimes be wrong. To the extent the law allows, we are not liable for decisions made on it, nor for loss of profit, data or business. For business customers, our total liability is limited to the fees you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, or takes away the rights consumers have under the law of the country where they live.

12. Ending

You can stop using Nimbo Weather and delete your account at any time from your dashboard. Deleting the account revokes your key and cancels any subscription. We can end the service for an account that seriously or repeatedly breaks these terms.

13. Your rights and contact

If you are a consumer, nothing in these terms takes away the protection of the mandatory rules of the law of the country where you live. If something goes wrong, write to us first: most problems are solved by email. If we cannot solve a complaint together, you may also turn to an out-of-court dispute resolution body in your country, where one applies. Questions about these terms: [email protected].